Many years ago we decided to take a fresh approach to the industry, we didn't just break the mould we smashed it, setting new standards of customer care and satisfaction. Our flexible "Family" driven approach demands we treat you and your family, be you landlords, tenants purchasers or vendors as we would expect ourselves and our families to be treated. We also reshaped our packages and pricing to make selling or letting your home more affordable, the introduction of bespoke packages allows you to get the right fit so you don't spend on services you will never use. Thanks to our "Family" philosophy we have made many new friends who even pop in for a coffee and a chat when they are passing, the one thing we know for sure our customer retention is second to none and we want that to include you.
From left to right: Melissa (lettings), Peter (Sales), Kathy (Director), Karl (Admin), Debbie (Director)
Our team at Sutton's Estate Agents boasts more than ninety years of combined experience spanning three decades, our knowledge of Coventry and it's surrounding villages and towns is extensive so matching people with locations comes easy.
We have invested heavily in up to date technology that simplifies our processes and helps us deliver industry leading customer service, every member of the team has access and stay's in touch with ongoing transactions, we constantly review our technology as we have found it to be an invaluable asset.
That said our greatest asset by far is our team, we are a family and support each other adding to the service we offer, communication comes easy as each member takes a role in all transactions even if its receiving calls and passing on information.
Debbie and Kathy are hands on company directors, regularly evaluating properties and accompanying prospective buyers and tenants. Being hands on keeps them in touch with the local market which is vital for evaluating property and ensuring property is marketed at the very best saleable price, all this and the daily demands of running the business keep them very sharp. Their combined experience in Coventry Property is very significant, I'm not allowed to tell you exactly how many years that is but I can tell you there's a 0 and a 7 in the two figure number which is more than ten.
Peter has now left the company and moved to Northern Ireland, to start a new adventure. He still remains good friends with the team.
Melissa heads up lettings with her finger firmly on the pulse, nothing happens that she dosen't know about. Over her eleven years in the business she has shaped lettings into a highly efficient enterprise and takes full advantage of our cutting edge technology. With a wealth of knowledge way beyond her years she manages, supports and advises landlords and tenants whilst building lasting relationships along the way.
Karl, if the others are bricks then Karl is the mortar holding them steadfast, heading up admin he makes sure the rest of the team have everything they need to deliver fantastic efficient, customer service. Dotting the 'I's and crossing the 'T's come naturally to him! On top of that he has a very sunny disposition and is always happy to help.
We are proud of our team and proud to be a family owned independent estate agent serving Coventry, Nuneaton, Bedworth and surrounding areas.